services

Operations

KPI’s and benchmarking are tools that let you know the operational health of the club. Operational reviews are an independent way of examining the operations ...
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Strategic Planning

Strategic planning is one of the core responsibilities for Boards. Without a long term strategic plan,
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Executive Recruitment

Executive recruitment and placement are important tasks; possibly the most important task when it comes to the CEO and General Manager role. We employ a ...
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Project Financing

Most club development projects are over $10M and can include a range of diversified investment options. We assess the feasibility of projects and forecast the ...
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Master planning

What should the facilities look like in 20 years? How can we plan now and prepare for the offerings that we might provide in the ...
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Economics

Clubs as we know them are unique to Australia. It’s important that clubs continue to evaluate themselves and identify trends in the sector, and measure ...
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Service & culture

The services and products that clubs offer are pretty generic, from one club to the next. Even if you offer great food, chances are the ...
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Research

Ever asked your customers what they think of you and how they think you could do better? Research is a great way to find this ...
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Licensing – Liquor & gaming

The licensing process is complex and arduous. Whether you’re applying for a brand new licence and require Community Impact Assessments, require extended trading hours, or ...
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Governance, policy, constitutions

We offer half day, full day and two day governance seminar programs. The programs are tailored for your organisation and include break out discussions, reading ...
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